Shipping policy

Last updated: July 11, 2026

Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates

Standard domestic shipping typically takes 5-8 business days. Large furniture items are shipped via freight carrier and may take longer depending on your location.

Large Furniture & Freight Delivery

Please inspect the packaging and item carefully at the time of delivery before signing for receipt, and contact us right away at service@zezntro.shop if anything arrives damaged.

Shipping Confirmation and Order Tracking

You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s).

Damages

AUREVIA COMMERCE LLC is not liable for products damaged or lost during shipping once handed to the carrier undamaged. If you received your order damaged, please contact us at service@zezntro.shop to file a claim.

Contact Us

For any shipping questions, please contact us at service@zezntro.shop or call (307) 300-9528, or write to us at AUREVIA COMMERCE LLC, 212 N. 2nd St. Ste 100, Richmond, KY 40475, US.